Never Outsource Customer Service to Save Time
Outsourcing can be a key time and money saver for small businesses. But in our experience, outsourcing customer service is a huge disadvantage.
Why is outsourcing customer service such a big mistake? We’ll walk you through the reasons we believe that local, customer service is the backbone of every business and should be handled by your internal team.
We hope you decide not to outsource customer service after watching this video.